Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hi Mojang support. I'm wondering due to this, For how long would somebody have to wait for a ticket reply?? I been waiting since 12 of august, For a response of my issue. Thank you in advance also.