Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I am having this issue since last 2 weeks. I bought Minecraft (Windows 10 edition) around 3 weeks back. My nephews (child accounts) play Minecraft on Xbox. I was able to play with them for 2 days the first time. But from next week on wards I cannot see them in joinable friends!
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Replying to @licence23ll
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL

Aug 23, 2020 · 5:46 PM UTC

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Replying to @MojangSupport
Thanks I have reported it. But are you sure it is a bug? Looks like if connecting like this was a bug then a lot of people would have reported it already. Was just wondering if there was something else to resolve it quickly.