Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Please help! I bought an account for my daughter months ago and she continues to have the same issue. When she tries to log in she's told she doesn't have an account even though I have proof of purchase. For 2 months I haven't recieved a response to my email!!!
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Replying to @Laur_Bean
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Aug 22, 2020 · 6:41 PM UTC