Hey @MojangSupport I just bought $20 worth of Mine coins to buy the new Jurassic World pack. I bought said pack and now the game is saying it's locked and I lost the remainder of my Mine coins?!?! What just happened? #Minecraft #NintendoSwich
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Replying to @CapainN
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Aug 20, 2020 · 5:33 AM UTC

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Replying to @MojangSupport
I had to sign out of my Xbox account, resync my purchases and then resign back in. Everything except my Nightmare Before Christmas pack was made available. Don't know why that isn't coming over. Would like to have it to play with my kids. Any help would be appreciated.
pls send email and get an answer in 6 months
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