@MojangSupport It's been over 3 months since I've submitted my support ticket and it's been radio silence from you guys. I bought the game years ago and it's not transferring over to the new account. I know my original username and I have my new blank Mojang account. Help.
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Replying to @itsyaboyjp
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Aug 19, 2020 · 9:21 PM UTC

1
Replying to @MojangSupport
So when can I expect a reply? I haven't been able to play a game I've purchased for over 3 months now.