Hey @MojangSupport - I've been trying to reset access to my legacy minecraft account for past month. I logged support ticket 19 days ago (964872) - still haven't had a reply? Should i just buy the game again? #minecraft #CustomerService
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Replying to @braadify
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Aug 19, 2020 · 6:23 PM UTC

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Replying to @MojangSupport
Hey @MojangSupport how long am i going to be waiting? Is it a month? 9 months? I have purchased the game have no way to access it. accc.gov.au/consumers/sales-…