We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

Aug 19, 2020 · 5:23 PM UTC

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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^CD
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SM
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CD
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For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…
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