We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

Aug 19, 2020 · 5:23 PM UTC

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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^CD
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Storage limits keeping you from creating/converting worlds? We suggest you remove as many saved templates as possible then retrying. If it still doesn’t work, let us know: help.minecraft.net/hc/en-us/… ^SP
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^CD
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL
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