We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

Aug 19, 2020 · 5:23 PM UTC

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I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
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I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^SP
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I'm sorry you're having trouble! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^AS
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