We posted a link to a non-official support site that we probably shouldn't give attention to. Anyway, please don't give your information to anyone other than help.minecraft.net.

Aug 19, 2020 · 5:23 PM UTC

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Replying to @MojangSupport
can we still get a fix for that coming soon glitch for servers??
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^SP
Replying to @MojangSupport
ive been trying to log into my minecraft account for the past 1 week or so, when i try to log in on my computer it says that either the password or email is invalid, but when i log into the site through my phone it logs in fine, ive already reset my password a couple of times
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Replying to @MojangSupport
it’s been a week or 2 since i sent an email, and i still haven’t gotten a response from support yet. i’ve tried everything. my email is verified, my spam folder shows nothing, and whenever i log in, it says the email is already associated, so that means it is verified. what i do?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
Replying to @MojangSupport
Hey! So my MC Account and E-Mail got hacked more than 2 weeks ago and then I did a Minecraft Help Center ticket but you guys only send me the auto respond and instructions. Now almost 10 days have passed. I'm worried that the support center is not working on my case anymore. 1/2
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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Replying to @MojangSupport
Do you have an estimate for how long the backlog is right now? I’ve been waiting for awhile now and have heard nothing back. I need manual support and not a bot
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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