Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
2,023
58
42
1,106
My account was hacked. I can no longer log in, I bought my account at ripalts.com and therefore I do not have an ID for the account. I have access to the email associated with this account, but unfortunately the emails are not arriving from Mojang to reset the passwor
1
Replying to @PvKissen
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Aug 18, 2020 · 8:12 PM UTC

1
Replying to @MojangSupport
I don't have the transaction ID because I bought my account from someone else on ripalts.com, and they don't give a transaction ID, but I have proof that I bought it!