Some twat has hacked my daughter's Minecraft account last night. I only knew as there was a password change last night and a random Gmail account along with my email. @MojangSupport
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Replying to @PeteYourDoom
To find out how to locate your transaction ID or retrieve it if you no longer have it, see help.minecraft.net/hc/en-us/โ€ฆ ^SP

Aug 17, 2020 ยท 9:25 PM UTC

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Replying to @MojangSupport
I've found a few when I bought Realms for a bit. Will look back further for more Mojang emails or will the Realms ones do?
Replying to @MojangSupport
Submitted the request this morning. Added emails showing my transaction IDs. Do I need to inform credit card? I used that to pay for Realms? Also, how long does it take to get account back?
Replying to @MojangSupport
Haven't heard anything back since Sunday. Rang my credit card firm as I'd paid for Realms. They have changed the ID name. The date of it changing was when I lost my account. Please fix! My daughter wants to get back onto the game!!! @MojangSupport @Mojang ๐Ÿ˜ก
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She was OP on a friends Realm. Her friend had to remove her from that. Can you at least block the UUID so he can't play on my daughters account?
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