Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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ive been locked out of my account for weeks and it still hasn't been resolved
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Replying to @ReefSalter
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Aug 17, 2020 · 8:31 PM UTC