.@MojangSupport Hi! My son is on a PS4 trying to play Minecraft with his friend who's on a Nintendo Switch. Both games are the latest version (v1.16.20 for PS4). (Thread continued...)
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Replying to @jasonober
For questions about the Playstation editions of the game, please contact Playstation Support here: support.playstation.com/ ^SP

Aug 16, 2020 · 10:47 PM UTC

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Replying to @MojangSupport
Thanks
Replying to @MojangSupport
I did what you suggested. They sent me back to you saying the online cross platform play is a Mojang issue. "Well Jason, our suggestion is to reach them out because it is the publisher, they provide the support for the game directly due to the game is...
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"...not published from Play Station we cannot provide in-game steps in order to help you with this!" @PlayStation @Microsoft Y'all gotta do better than this. So what's next?