Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up.
Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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All available info on game updates can be found at help.minecraft.net/hc/en-us/…. ^SP
Aug 16, 2020 · 5:57 PM UTC