Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

so how do we get support? I've been playing minecraft for years but now all of a sudden my account settings are wrong, but within xbox everything is allowed, and the xbox is signed in, but minecraft has a problem with my account. how do I find out what the problem is?