Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I rebooted my computer a few months ago and that's how long this problem has persisted; I forgot the password to the email I originally used for my Mojang account to buy Java edition. I can login to the launcher and the website but security questions are a problem because email.