@MojangSupport Last month I emailed you via the web form because all my DLC and coins disappeared. After sending many (but not all) of the transaction screenshots, I've been ignored. Over $100 USD in marketplace content+purchased app on every platform+realms=ignore. Thanks.
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Replying to @F80299403
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS

Aug 14, 2020 · 1:33 PM UTC

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Replying to @MojangSupport
63 days since I opened the support request. 49 days since anyone had the decency to respond to the ticket. I opened a new ticket and the one was closed silently. This is ridiculous.
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Please send us another email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
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