Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Is that the reason I keep getting this message whenever I try to play online and when I play in singleplayer I have the default skin? This has been going for days, do I just have to wait it out?