Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I have been trying to get in touch with you for over a month, I have already sent several and several supports but you do not answer me, please solve my problem !!