Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I cant play minecraft dir two weeks on ps4. Can please tell me I can't play this game anymore, I tried everything but nothing happens. Every time when I start the game its hanging in the loading screen. PLEASE FIX I JUST WANNA PLAY THIS GAME AGAIN馃が馃が馃が馃が馃が馃が馃が馃が馃が
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Replying to @totus03
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL

Aug 10, 2020 路 8:24 PM UTC

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Replying to @MojangSupport
So I hope you don't need too much time. I don't want to be unfriendly but I love to play minecraft and want to play again as soon as possible. Hope you find a solution very fast馃槄馃檭