Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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my password was changed by your system ，now i can't recive the e-mail to change my passward ,what should i do???
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Replying to @Nepkoi_
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

Aug 10, 2020 · 12:48 AM UTC

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Replying to @MojangSupport
i have send the email the request(996814)
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