Replying to @MechanicRealm
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Aug 8, 2020 · 6:28 PM UTC

1
Replying to @MojangSupport
Since we’re playing Minecraft Bedrock Edition for iOS and the purchase of the “Realm for 10 players” was made via Apple’s App Store, I have no idea to what “transaction ID” refers to or how to find it. Please elaborate so I can submit my refund request ASAP.