@MojangSupport I have two gamertag accounts for each grandkid for Minecraft PE on iPads. Today he played on spare iPad where she was signed in; he signed her out and signed on to play. Now all her purchases are in his game account and hers are all gone. How could this happen?
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I'm sorry to hear that happened! I would recommend reaching out to the device's app store for further assistance with the purchases: apple.com/support/itunes/app… & Xbox Support for account assistance at: nitter.vloup.ch/xboxsupport or support.xbox.com. Thanks! ^AS
Aug 5, 2020 · 5:28 AM UTC