@MojangSupport I have not got a single response to my support ticket question submitted on May 26, over two months! Can you please look into my support request #698355 ? Thank you!
1
Replying to @Alyx_V3 @DomMaiocchi
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Aug 4, 2020 · 11:16 PM UTC

1
Replying to @MojangSupport @DomMaiocchi
Give us an indication of where the backlog is today plz. Can't be normal to wait 4 month...