@MojangSupport I’m unable to load skins for Java Edition. In multiplayer I see other people’s skins as either Alex or Steve, myself as Steve, and any custom heads as Steve. But everyone else sees me in my skin and the problem proceeds in single player.
1
Replying to @matthew55031381
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL

Aug 4, 2020 · 9:44 PM UTC

1
Replying to @MojangSupport @matthew55031381
@MojangSupport I have been waiting 3 days, I bought the game through the Minecraft website, at the time of payment I got an error but from my bank account if the money was discounted. I NEED HELP! I NEVER RECEIVED THE GAME FROM YOU support request (967943)