We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.
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1/2 I have my account since 2018, and unfortunately I cannot get in. I enter everything correctly but nothing works. I don't know what to do with everything in the Minecraft account, and unfortunately I just got to the time where it will take a little longer.
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Replying to @GokdiY
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

Aug 4, 2020 · 12:35 AM UTC

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Replying to @MojangSupport
I’ve already send an email...