Replying to @Puddle_AH
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Aug 2, 2020 · 12:22 AM UTC

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Replying to @MojangSupport @Puddle_AH
I have the same thing. I have worked at a support center and I know they are super busy right now. But I know a delay this long it up to bad management not the workers. looking through the internet this has been a chronic problem.
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