Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I submitted a request on 6/1 regarding not receiving a password reset email for my account. Do you have an estimated time for request resolution? I’ve been waiting for almost two months with no response aside from the automated reply.