Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I have been waiting over a month for a simple password change request. I would love to play but I have been unable to. I have the java edition. I have submitted a ticket but have received no reply.