We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.

Jul 26, 2020 · 12:18 AM UTC

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Replying to @MojangSupport
Good morning and I have been trying to get into the world of a friend and he tells me he has not been able to connect with the world, he and I are the only ones with that mistake because he lets me and he let us get into other people's worlds
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
Hi, I have 1 question. So I buyed a Minecraft account with my Microsoft account, but I am not able to play on servers like Hypixel, can you plese help?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!
Replying to @MojangSupport
hello i need some help i cant change my password and everytime i put my email to send the link i get nothing and yes this is on minecraft.net
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TK
Replying to @MojangSupport
Hello, I was trying to get into my old minecraft account from years ago and realized that it has my old email which I no longer have access to so im just wondering if I could get my email changed to my current email address. My old minecraft name is J_smith07
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Replying to @MojangSupport
Hi mojang, I bought minecraft by a gift card, used the code and then an option appeared, it asked do you want to download or to change your skin first (or something like that) I clicked the second option, to change my skin, but now I cannot download it, I don't know what to do.
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^ED
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