We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.

Jul 26, 2020 · 12:18 AM UTC

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Replying to @MojangSupport
Maybe yall can answer my email request for a refund since your game wont work
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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This tweet is unavailable
I'm sorry you're having trouble! For technical help, please visit our Help site: help.minecraft.net/hc/en-us. You can also report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
Replying to @MojangSupport
i have a java and minecraft account but it wont let me sign in to play modded minecraft on curseforge. Can u help me, the email address I used was mandyproud17082019@gmail.com
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. For further assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist.
Replying to @MojangSupport
I know you all wouldn’t proactively send an email, I can’t even get you to respond to my problem ticket I submitted... from 3 MONTHS AGO
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Replying to @MojangSupport
I have been waiting months for a response to my son's Minecraft issue. He wants me to just buy a new account, but I'm not spending why money if you won't honor your customers. His password randomly stopped working, and the only way to recover it is to get a transaction code…
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