We will NEVER ask you for this kind of information, unless it's through our official intake form at help.minecraft.net. Do not respond to this email.

Jul 26, 2020 · 12:18 AM UTC

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Replying to @MojangSupport
hi, i sent an email 3 months ago and no reply still. is there an eta on when the backlogs can be cleared?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
Replying to @MojangSupport
Hey Mojang support I am on Xbox and whenever I use any mod on my worlds this happens:
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
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Replying to @MojangSupport
please help someone just stole my java addition account
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To keep your information secure, please complete our request form at help.minecraft.net/hc/en-us/… so we can quickly and safely assist with your question! ^ED
Replying to @MojangSupport
@MojangSupport my name got changed without me wanting to. Could you please fix this?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Replying to @MojangSupport
I just bought a new ps4 and saved my world via ps4 cloud. I've tried downloading the world on the new ps4, it shows up in the menu but gets stuck on this screen seemingly forever. What can I do?
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
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