@MojangSupport Three days right now trying to log into my account. It says incorrect password and when I try to set up a new one, I don't get the email to do it. What's happening?? I haven't change my password so I don't know why I'm getting this error. Please, could you help me?
1
Replying to @dcorredor75
Please check that the emails aren't in your junk/spam folders. If the error persists, we may need to assist with account recovery. You can reach us here help.minecraft.net/hc/en-us/… with as much info about your account as possible. ^SP

Jul 24, 2020 · 11:15 PM UTC

1
Replying to @MojangSupport
I have already checked spam/junk folders, but nothing there. I had already opened a support request (925778) on last 22nd. I hope you can help me with it. Thanks!! I am just waiting for your reply to that ticket, please. If you need extra information, don't hesitate to ask for.