Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hey can you fix a bug my friend has been having issues getting on minecraft and a world and we are on PS4 and it’s really annoying him please fix this