@MojangSupport how can a customer contact you? I paid for the game , can't play it and there is no support? is there customer service telephone? chat? human behind this company ?
1
Replying to @ShimonAgur
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

Jul 23, 2020 · 10:58 PM UTC

2
Replying to @MojangSupport
I have done it 3 times already over the last week. no reply.
Replying to @MojangSupport
I can see that thousands of account been stolen. Mainly of children. So how easy is it to hack Minecraft account? is it safe for kids to play at all?? I'm asking again: are there people behind your support team?