Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

We're having issues when trying to join each others maps or servers where it says outdated client. I've read we need to update but we have the newest update. We are using PS4 and android phone.