@MojangSupport I don't have the Transaction ID since the purchase is from over 7 years. If I need my transaction ID to get a password reset link then erase my email address from your database so I can just buy the game all over again to play what I paid for.
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Replying to @Senior_Knight
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Jul 22, 2020 · 6:59 PM UTC

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Replying to @MojangSupport
3 weeks later, what is going on in your support staff that it takes 3 weeks to access something I paid for because you have a silly inactivity lock?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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more replies
Replying to @MojangSupport
2 days later (Day #4), what should I expect as a response time? Or am I better off buying Minecraft again and creating a second account and chalking this one up as a loss since I cant get my password reset?