Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I need help with an issue with Minecraft. I downloaded from PlayStore, I logged in and played without any problem but suddenly it stopped working and there is a notification saying that I do noy have a valid license, could you please assist? I have paid it with my credit card.
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Replying to @Ivethloo
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL

Jul 21, 2020 · 7:17 PM UTC

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Replying to @MojangSupport
I already read all the technical help and there is nothing about my issue. I bought the game for my nephew and it's been 4 days since he can't log in, I attached a screenshot.