Oh heyyyyy @MojangSupport. As a software tester I have now trained my partner _too well_ and he knows something is up with your password reset flow. Can you help me out with this? He has tried to reset AND to open a support request but neither has worked ☹️
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Replying to @a_bangser
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

Jul 20, 2020 · 6:16 PM UTC

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Replying to @MojangSupport
Weeks feels like a bit much. But hey ho. Have looked at your support Twitter and it looks like very little support so not going to keep barking up this dead tree.
Replying to @MojangSupport @a_bangser
“Quickly as possible” so why is someone who’s had a ticket up for 2 years still waiting?