Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on, try reinstalling and/or keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS

Jul 20, 2020 · 1:22 PM UTC
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