Mojang, I've been literally trying to retrieve my security responses for 2 years now by contacting you and EVER, until today, you have sent a response and I have already sent several tickets, but you just don't respond! @MojangSupport
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Replying to @theb1nar
I'm really sorry for any delays in getting a response from us if you've sent in an email! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS

Jul 20, 2020 · 9:42 AM UTC

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Replying to @MojangSupport
Mojang, it's 2 years, 2 YEARS! You just don't want to resolve the situation. It doesn't even seem like you have one of the most played games in the world to date, nor does it look like you're part of Microsoft. It is really unfortunate! @MojangSupport
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Replying to @MojangSupport
Gotta say I think 2 years is a bit more then just "Any delay" as soon as possible isn't all that helpful if its been 2 years Mojang 😂
Replying to @MojangSupport
2 freakin years??? Seriously??? Y’all need to establish a phone number or something because 4+ months is awful but whatever BUT TWO WHOLE ASS YEARS FOR A BASIC ISSUE??? Your customer support team sucks