@MojangSupport Hi, I was wondering what the estimated response time is for support requests regarding account issues? I raised a query 8 days ago and have been waiting for a response for 5 days as I didn't know I had to respond to the initial email. My support ref is: 886170
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Replying to @scaredofpoo
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Jul 19, 2020 · 11:09 PM UTC

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Replying to @MojangSupport
Hi @MojangSupport I appreciate you guys have a backlog, but was wondering if an estimated response time would be possible? It's been almost 2 weeks since I initially raised my query, just wanting to know if I should be expecting a reply any time soon. Many thanks.