@MojangSupport, it's past almost one month (actually, it completes one month tomorrow!) since I opened my first support ticket (nº 797897) about my user account that was hacked, and you didn't say anything until now! Is it what you call "care for users"?
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Replying to @ClubeDoDinheiro
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Jul 19, 2020 · 6:41 PM UTC