Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I lost editions for ps4 for no reason but I had it before but it still lets me convert ps4 editon saves but I can’t play the editions mode?