Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I've been waiting for a ticket resolution for over a month now. Is this normal?
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Another month and zero reply (3 months in total). I just want to unlock my account! Ticket - 790581
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Replying to @antipovsloco
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!

Jul 18, 2020 · 11:26 AM UTC

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Replying to @MojangSupport
Is 3 months waiting for a reply /resolution normal?
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