Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.

A hacker kicked me off of my account. I can’t send a password reset because they changed the email and password. I have the transaction ID. I’ve tried getting ahold of mojang support at help.minecraft.com and have heard nothing back for weeks. This is extremely frustrating