@MojangSupport Hi I am having trouble with my account that I haven't logged in a good while and I forgot the password but when I try the forgot password and write in my email I do not receive the password reset mail. I don't know what to do!
1
Replying to @zacen12
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS

Jul 14, 2020 · 7:58 AM UTC

1
Replying to @MojangSupport
I have no idea where it is since it was years ago I bought it and it was before Mojang used emails instead of account names and I tried to look in my mail and I did not find it.