Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
2,023
58
42
1,103
I've tried sending a request, still haven't had a reply since may. I would just like to access my account and password reset isn't working.
1
Replying to @challymo
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS

Jul 14, 2020 · 7:03 AM UTC

1
Replying to @MojangSupport
I know you might be busy but it has been 3 months since I originally logged this! Frankly I think that is a bit pathetic.