@MojangSupport My brother has been trying to get help for his account I bought him for a month. I understand there's a high volume of help tickets being put in, but isn't a month a bit much for response time?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
Jul 12, 2020 · 7:11 PM UTC